Associate – Inbound Support – Customer Operations (Pune)
We're searching for a dedicated and motivated Analyst to join our vibrant Customer Services team in Pune. In this role, you will be the first point of support for our valued customers via inbound chat. Your primary responsibility will be to provide first-rate customer service by resolving their inquiries in a timely and professional manner. You will also play a crucial role in understanding customer needs and delivering recommendations to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and friendly responses to customer inquiries via inbound chat platforms.
- Addressing customer issues with empathy and efficiency.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Partnering with other departments to ensure smooth customer service operations.
If you are a customer-focused with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Launch Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a passionate individual with a talent for interaction? Do you thrive in a dynamic environment where you can make a difference? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the representative for our valued customers, providing them with efficient support via live chat. You'll address a variety of customer inquiries, ensuring their happiness.
- Strengthen your customer service expertise.
- Team up with a talented team of professionals.
- Acquire valuable experience in the customer support industry.
If you are ready to grow your career, we encourage you to apply today!
Technical Advisor: Inbound Chat at Eclerx Pune
Are you a enthusiastic communicator with a knack for resolving customer problems? Do you thrive in a fast-paced environment and enjoy helping people? Then consider this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are dedicated to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of contact for our valued customers, supporting them with their concerns through live chat.
- Responsibilities include:
- Proactively interacting with customers via live chat
- Offering prompt and efficient solutions to customer requests
- Maintaining a friendly and professional demeanor at all times
- Collaborating with other teams to provide seamless customer service
If you are a team player with excellent communication skills, and a firm work ethic, we encourage you to submit your application! This is an amazing opportunity to advance your career in customer service while contributing in a growing company.
Eclerx is Hiring Inbound Chat Analysts for Customer Operations Team
Are you a customer-focused individual with exceptional communication skills? Eclerx is actively seeking Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of customer service solutions, and we're committed to exceeding expectations in customer experiences.
As an Inbound Chat Analyst, you will be the first point of contact for our customers via live chat. You will address concerns in a prompt and professional manner, while maintaining a positive and helpful attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are dedicated to providing exceptional customer service and thrive in a fast-paced environment, we encourage you to join our team!
Launch Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a motivated individual with a interest in customer service? Do you shine in a fast-paced environment? Then this is the prime opportunity for you! Eclerx is currently recruiting talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first point of contact for our customers, providing efficient and exceptional support via live chat. You'll be responsible for handling customer inquiries, diagnosing issues, and providing a positive interaction.
We offer a collaborative work environment with opportunities for advancement. If you are ready to make a contribution, we encourage you to apply!
Transform Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a dedicated individual with a astute eye for detail and a passion to offer exceptional customer website service? Eclerx Pune is seeking an Inbound Chat Analyst to join our dynamic team!
In this vital role, you will be the primary point of contact for our respected customers. You will address their queries in a prompt and friendly manner. Your customer service skills will be instrumental in fostering positive customer experiences.
At Eclerx Pune, we strive to create a collaborative work environment where you can grow both personally and professionally. We offer rewarding compensation and benefits packages, as well as possibilities for career advancement.
- As you are a self-motivated individual with a solid work ethic and a real desire to make a meaningful impact, we encourage you to submit your application!